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May 4, 2019 9:20 AM
Originally published by Shropshire Liberal Democrats

The failure of Shropshire Council's new payments is having a major impact on key Council services as well significant elements of the County's economy. These are the key findings of research done by the County's Liberal Democrats over the last 10 days.

Cllr Roger Evans, Leader of the Lib Dems on the Council said: "Major Council contractors have been feeling the pinch for months. Buses and Taxi companies who supply transport to schools are nearing breaking point with many vowing not to work for the Council. It is now apparent that key services like schools are affected with staff being unable to log on to the Council system or make payments."

Shropshire Council introduced a new computer payments called Business World. It went live in one concentrated changeover with little training to staff and councillors. Since then a whole raft of problems have come to light,

Lib Dem Councillor for Chirbury and Worthen, Cllr Heather Kidd, said: " I have a school bus company which has not been paid since January and another now thinking it's not worth doing business with the Council anymore. I know of staff that have not been paid and others that have not been given access to claim their expenses."

" On top of that Schools trying to order materials are finding that only the most expensive companies are on the system to order from. That's simply no good - our underfunded schools have to be able to shop around for the cheapest materials. The system is just not fit for purpose at present and the training was to little too late. Why wasn't this all piloted and the problems ironed out before it was implemented with a big bang? Truly not good enough."